Arrivals and Departures

Arrival at La Romanetière is from 3 p.m.
In the event of a late arrival, after 8 p.m., we kindly ask you to notify us, by phone or SMS. The rooms must be vacated no later than 11 noon on the day of your departure.

Booking and cancellation conditions

Our rates are set on the basis of an occupancy of one or two people per room. Breakfasts are included in the price of the room.
All our prices are expressed in euros, they include VAT and tourist taxes.
Payment must be made no later than the day before the departure date.
At the time of booking, the total amount of the stay will be requested in order to definitively validate your reservation.
Invoices can be paid either in cash or by credit card (MasterCard, Visa). Bank checks are not accepted.

Article 1 - Object

This contract is intended for the exclusive use of booking stays in guest rooms. The best welcome will be reserved for our guests. The owner agrees to personally welcome holidaymakers with all the necessary attentions to facilitate their stay and knowledge of the region.

Article 2 - Duration of stay

The customer signing this contract concluded for a fixed period may not under any circumstances invoke any right to remain in the premises.

Article 3 - Reservation and conclusion of the contract

The reservation becomes effective when the customer has sent the owner the total amount of the stay, with a copy of the contract or the signed estimate before the date indicated on the reservation contract. The second copy of the contract is to be kept by the customer. Prices are inclusive of all charges.

Article 4 - Cancellation by the customer

Any cancellation must be notified by letter or email addressed to the owner.

  • a) Cancellation before the start of the stay: the refund of the entire stay is only valid in the event of cancellation made at least 48 hours before the start of the stay.
  • b) If the client does not appear before 6:00 p.m. on the scheduled start date of the stay, this contract becomes void and the owner may use his guest rooms. The amount of the stay remains with the owner.
  • c) In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner. Additional services not consumed will be reimbursed.
Article 5 - Cancellation by the owner

When before the start of the stay, the owner cancels this stay, he must inform the customer by registered letter with acknowledgment of receipt or email. The customer, without prejudice to recourse for compensation for any damage suffered, will be immediately reimbursed for the sums paid.

Article 6 – Arrival

The customer must arrive on the specified day between 2 p.m. and 5 p.m. In the event of a late or delayed arrival, the customer must notify the owner by telephone.

Article 7 – Breakfasts

Breakfasts are served between 8 a.m. and 10 a.m. A margin of 1/4 hour before or after this time slot is accepted, at the customer's request.

Article 8 - Payment of the balance

The balance is to be paid on arrival with the owner. Additional services not mentioned in the contract or in the estimate will be paid at the end of the stay to the owner.

Article 9 - Tourist tax

The tourist tax is a local tax that the customer must pay to the owner who then transfers it to the Public Treasury.

Article 10 - Use of the premises

The customer must respect the peaceful character of the place and make use of it in accordance with their destination. No meals can be taken in the rooms except breakfasts, following measures related to the Covid-19 epidemic. He agrees to return the rooms in good condition, must declare any damage for which he may be responsible and assume the repair. The whole house is a non-smoking area.

Article 11 – Capacity

This contract is established for a specific number of people. If the number of customers is higher than initially planned, the owner is able to refuse the additional customers. This refusal can in no way be considered as a modification or termination of the contract at the initiative of the owner, so that in the event of the departure of a greater number of customers than those refused, no refund can be considered.

Article 12 – Animals

Animals are not allowed. In the event of the departure of a customer motivated by the refusal of his animal, no refund can be considered.

Article 13 – Responsibilities

The facilities and equipment provided must be used in accordance with their ordinary purpose. They are the responsibility and custody of the customer as soon as he takes possession of them. He therefore assumes full and entire responsibility. Any equipment not returned or any degradation will give rise to the payment of the repair costs.
All rooms are locked and are the responsibility and custody of the customer as soon as he takes possession of them. In the event of theft of money, jewelry, credit card, camera or othervaluables, the responsibility of La Romanetière can in no case be engaged. The same applies to all objects in the house which are lost, stolen or damaged.